All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login Page Operational
90 days ago
99.92 % uptime
Today
Content Operational
90 days ago
99.91 % uptime
Today
My Teams Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Newsletter Operational
90 days ago
100.0 % uptime
Today
Employee Newsletter Operational
90 days ago
100.0 % uptime
Today
Legacy Newsletter Operational
90 days ago
100.0 % uptime
Today
3rd party Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Service Now Operational
90 days ago
100.0 % uptime
Today
Sisense (reporting) Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
System Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 21, 2026
Planned Maintenance - UAT (sandbox) Environment
Resolved - Hi there,

This is a follow-up update to inform you that the scheduled maintenance activity for the UAT-US (sandbox) environment has been successfully completed. All services within the UAT environments have been fully restored and are now operating as expected.

We sincerely appreciate your patience and support throughout this activity. Should you have any questions or require any assistance, please feel free to reach out to us.

Thanks,
Simpplr Technical Support
Mar 21, 07:28 UTC
Update - Hi there,

The scheduled maintenance activity for the UAT-US (sandbox) environment is taking slightly longer than anticipated due to a minor issue that was identified. The issue has now been resolved, and we are proceeding with the system upgrade accordingly.

The activity is currently in progress, and we will share a further update once the maintenance has been successfully completed.

Thank you for your patience and continued support.


Thanks,
Simpplr Technical Support
Mar 21, 06:59 UTC
Monitoring - Hi there,

We would like to inform you of a planned maintenance activity to enhance system performance and security in our UAT-US (sandbox) environment.

Date: 21 March 2026
Time: 10:00 AM – 12:00 PM IST
Expected Duration: Up to 2 hours

During this window, the UAT environment may be temporarily unavailable, with a brief downtime expected between 10:30 AM and 11:15 AM IST.

Please note: This activity is limited to the UAT (sandbox) environment only - Production services will remain fully operational with no impact.

We appreciate your understanding and continued support. Please feel free to reach out if you have any questions.

Thanks,
Simpplr Technical Support
Mar 21, 04:32 UTC
Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Ongoing Infrastructure Upgrade - Analytics Temporarily Unavailable
Resolved - Hi there,

We are pleased to inform you that the infrastructure upgrade activity related to analytics has been successfully completed.

Analytics functionality has now been fully restored and is operating as expected, with improved performance and response times. Our engineering team has completed the necessary validations and will continue to monitor analytics services to ensure ongoing stability.

Should you notice any discrepancies or require further assistance, please feel free to reach out.

Thank you for your patience and understanding.

Best regards,
Simpplr Support
Mar 17, 11:16 UTC
Update - We are continuing to monitor for any further issues.
Mar 17, 09:56 UTC
Monitoring - Hi there,

We would like to inform you that our vendor is currently performing an urgent infrastructure upgrade to improve analytics performance and response times.

This activity is already in progress and is being closely monitored by our engineering team. During this period, analytics functionality will be temporarily unavailable.

The tentative ETA for analytics services to resume is 5:00 AM PST. We will keep you informed of any significant updates.

If you have any questions or need assistance in the meantime, please feel free to reach out.

Thank you for your understanding and patience.

Best regards,
Simpplr Support
Mar 17, 09:55 UTC
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Upcoming Analytics Maintainance
Resolved - Hi again,
The maintenance has been completed, and we are now stabilizing. The system may take some time to get back to normal but please feel free to reach out to support if you continue to experience load time issues.

Thank you,
Simpplr Technical Support
Mar 10, 18:20 UTC
Monitoring - Hi there,
Just a quick heads up that in an effort to resolve ongoing analytics stability, we have initiated critical maintenance on our analytics platform, where we expect downtime for approximately one hour. This maintenance has begun as of 12:15 PM EST

This maintenance will resolve ongoing slowness with analytics. The system functionality listed below will be unavailable for the duration. We will provide an update as soon as the maintenance is complete.

Page Analytics
App Analytics
Site Analytics
Content recommendation
Newsletter Analytics
Recognition Analytics
Personalized Carousel

Thanks for your continued patience,
Simpplr Technical Support
Mar 10, 16:16 UTC
Issue displaying content for some users
Resolved - This incident has been resolved.
Mar 10, 05:07 UTC
Update - Resolved
Mar 10, 05:05 UTC
Update - Hi everyone,

The issue that caused some end-users to encounter “Failed to fetch” errors or “Content not available” messages while accessing pages has now been resolved.

Our engineering team conducted a thorough investigation and implemented the necessary fixes to restore normal access. We have been monitoring the system and can confirm that the platform is operating as expected.

If you continue to experience any issues, please reach out to Simpplr Technical Support and we will be happy to assist.

Thank you for your patience while we worked to resolve this matter.

Best regards,
Simpplr Technical Support
Mar 10, 05:04 UTC
Investigating - Hi there,
We are receiving reports that some end-users are encountering 'Failed to fetch' errors or 'Content not available' messages when attempting to access pages. Our engineering team is currently performing a comprehensive deep-dive in order to determine a path forward. Once we have a root cause, we will provide an update.

Rest assured, identifying a path to resolution for content is our top priority.
Thank you,
Simpplr Technical Support
Mar 9, 18:52 UTC
Mar 9, 2026
Intermittent Analytics issues
Resolved - Hello,

Good news, it appears the issue affecting analytics has been resolved successfully!

Regards,
Simpplr Support Team
Mar 9, 23:45 UTC
Identified - Hi there,
Our team is currently investigating an issue impacting some customers where analytics is intermittently available. We are working with our vendor in order to resolve the issue and are currently developing a fix.

We will be sure to update the status page once we have more details on the timeline of resolution.

Thanks,
Simpplr Technical Support.
Mar 9, 18:39 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

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