Hello again, The team has identified that there is no service downtime and the player may have some style issues, but this will likely not impact user experience. Please open a support ticket to report any inconsistencies.
Thank you for your patience! Simpplr Technical Support
Posted Sep 27, 2024 - 15:56 UTC
Investigating
Hello All,
This is to inform you that we are currently experiencing some UI/UX issues with the new Kaltura player upgrade. This may have minor impact on look and feel of the video player. There is no impact with respect to accessing and playing videos on the platform. Our team is actively working on fixing these problems. In the meantime, we are disabling the auto-upgrade to prevent further impact.
We’ll continue to share updates as we have them. Thank you for your patience, Simpplr Technical Support